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The Effective Executive

 

“Plans are only good intentions unless they immediately degenerate into hard work.”  – Peter F. Drucker

 

Lessons learned: Time is our most limited resource. Search for strength, not the absence of weakness. Do the first things first.

 

To become an effective executive one has to look no further, The Effective Executive by Peter F. Drucker is a timeless masterpiece that perfectly describes the key components to becoming an effective executive. The first lesson may be the most important, that anyone can become an effective executive. Becoming one is not reserved for the few people who seem to have a tendency to lead, it is a skill that can be learned to anyone willing to learn it. Throughout his seminal book, Drucker uses plain language and simple & elegant rules of thumb to learn these skills to you – the reader. He ends the book with the conclusion that everyone should learn effectiveness, the book is highly recommended.

After explaining why effectiveness can be learned (and stating that it has little to do with intelligence or knowledge), the book focuses on time. Here Drucker proposes three steps to effective time management:

  1. Record time
  2. Manage time
  3. Consolidate time

The first states that we should record our time (or let your secretary do it for you). You will be surprised to find out where you are spending your time and how much of your agenda is dictated by others. Time is our most unique resource and managing it is, therefore, the second step. Think of where you can best spend your time (urgency versus importance – Eisenhower Matrix) and which activities you can best eliminate. Step three is to consolidate time, to set aside large, continuous, and uninterrupted units of time. This allows you to study a problem, to go through a large document, to work on a presentation – i.e. to really think! Using these three steps you can make sure that every minute counts!

“Management is doing things right; leadership is doing the right things.” – Peter F. Drucker

 

Latter chapters are concerned with contributing to the right things. The first question you need to ask yourself is “Where can I contribute?”, where it is that you can be the most effective. In working with other people you have to ask where they can best contribute, i.e. “What are my colleagues’ strengths?”. In the fifth chapter Drucker explains a lesson (repeated endlessly by management guru’s and alike), to put the first things first. As an executive you will be asked to make decisions, this is, in essence, the thing that separates you from ‘non-executives’. The book offers you five elements of effective decision making:

  1. See that the problem is generic and can be solved by a principle
  2. Defining the specifications the problem needs to satisfy, the boundary conditions
  3. Before thinking about compromises, adaptations, etc., think first of what is right
  4. Build into the decision the actions needed to carry it out
  5. Test the validity and effectiveness of the decision with feedback

After reading The Effective Executive you should be convinced that effectiveness can be learned. Although the lessons are simple and the examples seem to speak for themselves, applying them will prove to be difficult. This is not because of any hidden complexity, it is because of the ‘lazy’ nature of us humans. Recording your time is as easy as it gets, sticking to it for months and analysing it, very difficult to maintain (see Triggers). Whilst The Effective Executive lacks advice in this area (try The Power of Habit) it does deliver what it promises. If you are serious about becoming an effective executive, this should be next on your list!

 

 

The Book:

The Effective Executive – Peter F. Drucker – ISBN-10: 0060833459 – ISBN-13: 978-0060833459

More on The Effective Executive

http://www.enlight8.com/8-lessons-on-effectiveness-from-peter-druckers-effective-executive/ – Lessons from The Effective Executive

http://hbr.org/2004/06/what-makes-an-effective-executive/ar/1 – HBR article by Peter F. Drucker

https://www.goodreads.com/work/quotes/46992-the-effective-executive-the-definitive-guide-to-getting-the-right-thing – Quotes from The Effective Executive

Being Mortal

Atul Gawande once again uses his skill to beautifully explain and improve the world around us. This time it isn’t checklists, it’s about the process of the end of our lives. He combines stories of his family and patients, together with sweeping insights and critiques of our current medical system. Here are my thoughts:

  • People who age want to age well, not only keep their health. But the latter is what our systems are built for, and although that is good, it forgets that older people are … well … people. And they want to be treated that way, not only as a body that needs to be kept alive. So talk about living, not focus only on dying.
  • Stories of defiance and staying in control of their journey (and story) is what resonates with many older people. This should give us pause and consider what would be best for them (and us later on). Maybe that is not keeping us alive with tubes to the end. Maybe that is living a good life until the end.
  • This also means that less medicine may be a better solution for many. More medicine, in most cases, doesn’t correlate with more healthy days/years.
  • And discussing death (or end of life) is one of the best ways to improve that time on earth. In other words, when talking seriously about this, you can’t (always, but sometimes) expect to live longer, but the last years will be happier and more meaningful.
  • For doctors, the incentives are also sometimes wrong. They get paid for doing surgery, not for talking with patients. I hope that with the coming age of AI, we will make more time and room for these talks as machines take over more and more of the cutting work.

 

  • There is a tension between autonomy and safety. As children of ageing parents, you want safety (like you would want for your child), but (like your children) your parents want autonomy. We’re asking ourselves ‘Is this a place where I would leave mom and feel good about it? (safety)’ instead of ‘Is this a place where mom would be happy? (autonomy)’. This reminds me of the book Drive, where the three motivations of humans are laid out: autonomy, mastery, purpose.
  • The need for safety comes from a good place. It’s love and dedication. But that is just what can get in the way of letting someone live a life worth living (even if that is a bit more dangerous).
  • People want/need a purpose to live. Gawande also calls this loyalty or transcendence (also coined as an extra layer on top of Maslov’s pyramid). It’s caring for something bigger than yourself, for the future, for others.
  • One way this is encouraged is with animals and plants. In a few different experiments, time and time again they show that bringing in animals has a positive effect on the lives of the elderly residents. It also lowers medicine use (by more than half) and anecdotal evidence even indicated that it helped people go back to unassisted living.

 

  • Another interesting point in the book is the behaviour of doctors. Gawande speaks of their optimism and hope they provide for their patients. But in many cases, this is just a way to not have the hard conversations. It’s recommending that people do another experimental treatment that will only cause extra suffering for that 1% chance that it prolongs their life.
  • This problem is even worse with patients they know better. The doctors are misleading themselves and their patients. Discussing a fantasy is easier than having the hard conversation. Gawande argues that we should all have those hard conversations, probably earlier than we want!

 

  • Being mortal takes courage. Courage on two levels. It’s about getting the knowledge, confronting yourself with the facts. And to act on that knowledge.
  • That is the power of hard conversations.

 

  • We evaluate our experiences on two levels. One level is the experiencing self. The other level is the remembering self.
  • The second ones only remembers the peak and the end (the peak-end rule).
  • The way we remember is therefore vastly different from the way we experience life.
  • This ties in to the great book, Thinking: Fast and Slow by Daniel Kahneman.

 

“In the end, people don’t view their life as merely the average of all its moments—which, after all, is mostly nothing much plus some sleep. For human beings, life is meaningful because it is a story. A story has a sense of a whole, and its arc is determined by the significant moments, the ones where something happens. Measurements of people’s minute-by-minute levels of pleasure and pain miss this fundamental aspect of human existence. A seemingly happy life maybe empty. A seemingly difficult life may be devoted to a great cause. We have purposes larger than ourselves.”

“A few conclusions become clear when we understand this: that our most cruel failure in how we treat the sick and the aged is the failure to recognize that they have priorities beyond merely being safe and living longer; that the chance to shape one’s story is essential to sustaining meaning in life; that we have the opportunity to refashion our institutions, our culture, and our conversations in ways that transform the possibilities for the last chapters of everyone’s lives.”

 

Video review: https://www.youtube.com/watch?v=3tWagD0cOIY

New York Time review: https://www.nytimes.com/2014/11/09/books/review/atul-gawande-being-mortal-review.html

 

Deep Simplicity

Summary: explaining difficult concepts in an easy way. Great source of information. Underlying of big things are simple algorithms

Over the past two decades, no field of scientific inquiry has had a more striking impact across a wide array of disciplines–from biology to physics, computing to meteorology–than that known as chaos and complexity, the study of complex systems. Now astrophysicist John Gribbin draws on his expertise to explore, in prose that communicates not only the wonder but the substance of cutting-edge science, the principles behind chaos and complexity. He reveals the remarkable ways these two revolutionary theories have been applied over the last twenty years to explain all sorts of phenomena–from weather patterns to mass extinctions.

Grounding these paradigm-shifting ideas in their historical context, Gribbin also traces their development from Newton to Darwin to Lorenz, Prigogine, and Lovelock, demonstrating how–far from overturning all that has gone before–chaos and complexity are the triumphant extensions of simple scientific laws. Ultimately, Gribbin illustrates how chaos and complexity permeate the universe on every scale, governing the evolution of life and galaxies alike.

Salt, Fat, Acid, Heat

“An exhaustively researched treatise on the four pillars of successful cooking.” (New York Times Book Review)

Salt, Fat, Acid, Heat by Samin Nosrat is a book about the elements of good cooking. The book teaches the fundamentals, which you can use later in all your cooking. So, throw out the recipes and become a chef yourself. That is the bold claim, and I think Samin follows through. Here are my notes on the book.

Salt

  • Tasting is one of the most important things you’re doing in the kitchen
  • Salt can help prevent dishes from becoming flat
  • Salt can be administered as …uhh… salt, cheese, olives, capers, etc
  • Salt is a mineral: sodium chloride (one of the essential ones we can’t live without)
  • All salt is from the sea (rock salt is just that from ancient lakes, which lay under the ground nowadays)
  • The primary role salt plays in cooking is t amplify the flavour
  • With home-cooked meals, don’t worry about adding too much (unless otherwise indicated by your doctor)
  • Salt has its own taste and enhances the flavour of other ingredients
  • Different types of salt:
    • Table salt: very dense, probably with iodine (which is good but gives metallic taste)
    • Kosher salt: very pure salt, that comes in different sizes
    • Sea salt: use the expensive kind (fleur de sel) only when the flavour will pop out

 

  • We can perceive 5 tastes: saltiness, sourness, bitterness, sweetness, and umami (savouriness)
  • Aroma is what our nose perceives (thousands of chemicals)
  • Flavour lies on the intersection of taste, aroma, and sensory elements like texture, sound, appearance, and temperature
  • Salt affects both taste and flavour
  • Anything that heightens flavour is a seasoning
    • Season (salt) food from within

 

  • Salt reduces our perception of bitterness (even better than sugar does)
  • Salt enhances sweetness

 

  • Salt moves through food via osmosis and diffusion
    • Osmosis: the movement of water in and out of a cell wall (towards the saltier side)
    • Diffusion: the movement of salt through a cell wall until it’s evenly distributed (this is a slower process)
  • Salt meats in advance, to give it plenty of time to diffuse
  • Salt seafood only 15 minutes before prepping
  • Salt doesn’t dissolve in fat, but luckily most fats contain some water
  • Add a pinch of salt to eggs you will scramble, etc
    • Lightly season water for poaching eggs
    • Season eggs cooked in the shell or fried in a pan just before serving
  • Salt assists in weakening pectin (an undigestible carbohydrate) in vegetables
    • (in general) Salt vegetables before cooking them
    • Toss vegetables with salt and olive oil before roasting
    • Salt blancing water generously before adding vegetables
    • Add salt into the pan for sautéing
    • Season vegetables with large, watery, cells (e.g. tomatoes, courgettes, aubergines) 15 minutes before grilling/roasting
    • Salt mushrooms only when they are already starting to become brown
  • Salt legumes and beans when you soak or cook them
  • Salt bread dough early (it’s low in water, so it dissolves slowly)

 

  • When cooking food in water, add enough salt
    • Because of the need for equilibrium, nutrients will stay in the greens
    • This will enhance flavour (duh) and make greens look greener
    • It also allows for quicker cooking (weakened pectins)
    • Salt water for cooking so that it tastes like sea water (i.e. a lot)
    • Taste the water to make sure it’s highly seasoned before you add any food
    • Cooking food in salted water is one of the simplest ways to season from within
  • Measuring salt is done by taste
    • And with experience
    • And probably more than you’re used to
    • Take about 1% of weight for vegetables and grains
    • And 2% salinity for water for cooking

 

  • Salt doesn’t necessarily mean you need to use pepper too
    • And if you do, grind it just before you use pepper
  • Salt can be used in conjunction with sugar
    • E.g. with a lovely dessert
  • If you add too much salt, then:
    • Dilute, add unseasoned ingredients
    • Halve, and put away the rest for later
    • Balance, with acid or fat
    • Select, other things to balance the saltiness
    • Transform, into something that work with more salt
    • Admin defeat…
  • Stir, taste, adjust
  • Ask yourself: When? How much? In what form?

 

Fat

  • Where oilive oil comes from has a huge effect on how it tastes
    • Oil from hot, dry, hilly areas is spicy
    • From coastal climates is milder in flavour

Three Body Problem

The Three-Body Problem – Liu Cixin

Summary: Great Sci-Fi novel that is intriguing and delivers on the big ideas.

I probably read this somewhere in the beginning of 2018, or end of 2017 for the first time. Now on 12 September 2019 I’ve re-read (or actually listened) it again.

The book does a great job of building such a large idea, whilst relying not too much on a whole new world (our world is in essence the same).

The characters are interesting and there is some suspence in it. But mostly it’s carried by the idea of Tri-solaris. I can highly recommend the series. Because after the first book, it gets even weirder.

Triggers

I heard about this book via Cortex, a podcast discussing work (and life) habits of CGP Grey and Myke Hurley (of podcasting and Youtube fame). In the episode, they discuss the book and lay out what they both had taken home. Although Triggers falls right into the business self-help category, it seemed that the message was somehow clearer and more pronounced than in other books. So I decided to check it out.

Before you’re even on the first page of this book, you’re impressed by the praise written by some incredible people. It includes many top CEO, world leaders, and great thinkers. These are only three that stood out to me the most:

The book, Triggers – Creating behaviour that lasts – Becoming the person you want to be, is structured in four parts:

  1. Why don’t we become the person we want to be?
    • Hint: it’s our environment
  2. Try
    • Hint: active daily questions
  3. More structure, please
  4. No regrets

In short, the book can the summarised as follows. It’s very hard to change your behaviour as an adult. We are influenced greatly by our environment and willpower is unlikely to help you in the long term. You’re a good planner, but your doer needs a coach to close the feedback loop. And with active daily questions, you can actively work to change your behaviour.

There are some immutable laws of behaviour change:

  • Meaningful behavioural change is very hard to do
    • We can’t admit that we need to change
      • (e.g. my body looks fine, smoking helps me socialise, I’m fine in my current job)
    • We don’t appreciate inertia’s power over us
      • It takes an extraordinary effort to stop doing something in our comfort zone, in order to do something that is good for us in the long run
    • We don’t know how to execute a change
      • You need motivation, understanding, and ability
  • No one can make us change unless we truly want to change
    • Change has to come from within
    • You really have to mean it
    • And you have to have buy-in from your partner or co-workers
  • Behaviour change is simple, but far from easy

We have many beliefs that stop behaviour change in its tracks:

  • If I understand, I will do
    • There is a difference between understanding and doing
    • We are confused about this difference
    • Personal note: I understand so many things about startups, life, fitness, etc. But doing them is whole other thing
  • I have willpower and won’t give in to temptation
    • We chronically underestimate the power of triggers in our environment
    • Few of us will foresee the challenges we will face
    • We have overconfidence in our abilities
    • Personal note: has anyone seen Temptation Island?
  • Today is a special day
    • Excusing our momentary lapses as an outlier event triggers a self-indulgent inconsistency which is fatal for change
    • Change doesn’t happen overnight
  • At least I’m better than…
    • We trigger a false sense of immunity
  • I shouldn’t need help and structure
    • We have contempt for simplicity and structure
    • See: The Checklist Manifesto – Atul Gawande
    • We think we are better than the rest, we lack humility
  • I won’t get tired and my enthusiasm won’t fade
    • Self-control is a limited resource, that will deplete
  • I have all the time in the world
    • We underestimate the time it takes to get anything done
    • We believe that time is open-ended and sufficiently spacious to get things done
    • This will lead to procrastination
  • I won’t get distracted and nothing unexpected will occur
    • There will be a high probability of many low-probability events
    • Example: there is a small change you will get a call from someone specific, but there is a high chance that you will get a call from anyone this week
    • This will lead to unrealistic expectations
  • An epiphany will suddenly change my life
    • Sure it happens, sometimes
    • But in most cases, it leads to magical thinking
  • My change will be permanent and I will never have to worry again
    • We have a false sense of permanence
    • If we don’t follow up, our positive change doesn’t last
    • When we get there, we cannot stay there without commitment and discipline
  • My elimination of old problems will not bring new problems
    • We don’t understand that we will have future challenges
    • Once we are in a new situation, other problems will prop up
  • My efforts will be fairly rewarded
    • Our dashed expectations trigger resentment
    • Getting better should be its own reward
  • No one is paying attention to me
    • We falsely believe that we’re in isolation
    • But people always notice
  • If I change I am “inauthentic”
    • You stubbornly stick to your old behaviour
    • You try and use that to justify why you can’t change
  • I have the wisdom to assess my own behaviour
    • We are notoriously inaccurate in assessing ourselves
    • We have an impaired sense of objectivity

Internally we have a lot of rationalisations. But we are also unaware of how our environment shapes our behaviour:

  • Our environment is at war with us
  • It’s a nonstop triggering mechanism whose impact on our behaviour is too significant to be ignored
  • Small tweaks in the environment can change everything
  • We choose to place ourselves in an environment that, based on past experience, will trigger bad/old behaviour
  • Example: bedtime procrastination, we prefer to remain in our current environment
  • The environment is situational, it’s a hyperactive shape-shifter
  • And a changing environment changes us
  • Our environment is a relentless triggering machine

We can identify our triggers with feedback loops:

  • Feedback teaches us to see our environment as a triggering mechanism
  • A feedback loop comprises four stages: evidence, relevance, consequence, and action
  • Behaviour follows a pattern
  • You could say that it’s a complex adaptive system (The Quark and the Jaguar)

What if we could control our environment so it triggered our most desired behaviour?

Trigger: Any stimulus that impacts our behaviour

  • It can be direct or indirect
    • Direct: you see a happy baby, you smile
    • Indirect: you see a family photo, thinking, you call your sister
  • It can be internal or external
    • External: from the world via our senses
    • Internal: from thoughts and feelings
  • It can be conscious or unconscious
    • Conscious: requires awareness
    • Unconscious: e.g. weather
  • It can be anticipated or unexpected
    • Anticipated: e.g. reaction to a song
    • Unexpected: sudden realisation (falling stair example)
  • It can be encouraging or discouraging
    • Encouraging: maintain or expand what we’re doing
    • Discouraging: stop or reduce what we’re doing
  • It can be productive or counterproductive
    • Productive: push us towards becoming the person we want to be
    • Counterproductive: pull us away
    • We want short-term gratification, we need the long-term benefit
    • We define what makes a trigger productive (and encouraging)
      • These last two make a quadrant of wants/needs
      • Using this quadrant you can identify your habits

There is a step (impulse, awareness, choice) between trigger and behaviour.

  • We are not only driven by the triggers/antecedents/cues
    • See: The Power of Habit (Charles Duhigg)
    • His idea: keep the cue (trigger), change behaviour (routine), keep the consequence (reward)
  • With interpersonal behaviour, there is more to the routine
    • Impulse: your first reaction, not always the best
    • Attention: our awareness and thus ability to make;
    • Choice: to react automatically or do something different

We are superior planners and inferior doers

  • How is your planner going to deal with your doer?
  • Measure your need, choose your style
    • Directing: giving instruction, one way
    • Coaching: helping, working together
    • Supporting: offer support where needed
    • Delegating: give an assignment, step away
  • This is based on Ken Blanchard (One Minute Manager) situational leadership
  • And also applies to yourself (the planner and doer)
    • The planner intends to change our behaviour
    • The doer actually makes change happen

We must forecast our environment

  • Anticipation
    • We can think, beforehand, what to do in an environment
  • Avoidance
    • In many cases, it’s best to avoid a situation
    • E.g. don’t take the route via the supermarket when we’re hungry
    • We rarely triumph over an environment that is enjoyable
    • Inertia is partly to blame
    • Temptation can corrupt our values
    • Because of our delusional belief that we control our environment, we choose to flirt with temptation rather than walk away
    • In many cases, it’s best to selectively avoid instead of always engage
  • Adjustment
    • If forecasting is successful (after anticipation and avoidance) we can adjust our environment

Behavioural change can happen in 4 different ways (Wheel of Change)

  • Creating: when you add new (positive things). This can be stopped by inertia. You need an impulse to start adding or inventing.
  • Preserving: Keep what is already working. Not messing up a good thing.
  • Eliminating: Sacrifice something we like or are good at, to have something better in the future (this is difficult to do).
    • This reminds me of the 80/20 rule (The One Thing), stop doing some ‘good’ things, so you can have the time to do ‘great’ things.
  • Accepting: Accept reality. Don’t do wishful thinking.

How do we get to change? By trying.

One of the most important (and again, difficult) things about change is that you need to follow-up. One excellent way of doing that is by asking active questions.

Only when there were active follow-up questions, did training within an organisation work.

The format for active questions is: Did you do your best to…? or Did I do my best to…?

Here are some examples of the engaging questions:

  • Did I do my best to set clear goals today?
  • Did I do my best to make progress toward my goals today?
  • Did I do my best to find meaning today?
  • Did I do my best to be happy today?
    • Book: Stumbling on Happiness – Dan Gilbert (TO READ&LINK)
    • Finding happiness (and meaning) where we are
  • Did I do my best to build positive relationships today?
  • Did I do my best to be fully engaged today?

Active questions reveal where we are giving up. In doing so, they sharpen our sense of what we can actually change. We gain a sense of control, personal ownership, and responsibility instead of victimhood.

You can use the daily active questions to compare yourself against yesterday (or last week).

But beware, it’s tough to face the reality of our own behaviour – and our own level of effort – every day.

When making your own questions. Feel free to start with those above and add ones that reflect your objectives. Are you learning to meditate? Add it to the list. Want to lose weight? Add it to the list. Tired of being late all the time? Add it to the list.

The daily active questions help us in 4 ways:

  • They reinforce our commitment
  • They ignite our motivation where we need it, not where we don’t
    • They work on intrinsic motivation
  • They highlight the difference between self-discipline and self-control
    • Self-discipline refers to achieving desirable behaviour
    • Self-control refers to avoiding undesirable behaviour
  • They shrink our goals into manageable increments
    • They neutralize the archenemy of change, impatience

Daily active questions compel us to take things one day at a time.

Scores for the daily active questions need to be reported somewhere, preferably that is to someone else.

That person will be your coach. This can be a professional coach, a friend, a lover, or an accountability buddy.

The coach bridges the gap between your visionary Planner and the short-sighted Doer.

But first, you have to admit that you’re fallible, that you’re not perfect, and that you’re weak. You can’t do it on your own, and that is ok. Even Marshall Goldsmith pays someone to call him every evening and go through the daily active questions.

“When we dive all the way into adult behaviour change – with 100 percent focus and energy – we become an irresistible force rather than the proverbial immovable object.”

For the past months, I have been using the daily questions. First I had too many (for myself) and now have about 6 per day. I think that on 80% of the days I answer them and use them as a reflective moment (become the coach). I have an external coach for sports, and I (want to) share my goals with Lotte as so to better reflect on them and work towards them. 

Update May 2019: I still use the system and today will update the 6ish goals. I also use a checklist for my stretches and weightlifting exercises. It’s become quite ingrained in my routine. I could do it a bit better by completing it at the beginning of the evening/at the end of activities and not before I go to bed (when I sometimes forget to do it).

Update August 2020: Still using the system, and doing it every day. Have updated it several times and still very happy with the format.

Update December 2020: Still going strong, daily. Updated it today and now at 8 questions that provide a feedback loop for several aspects of my life.

Update January 2024: Still doing (nearly) daily check-ins with slowly (every 2-3 months) changing questions. It just works.